AI that answers, sells and follows up. You stay in control.
It answers your WhatsApp with your real business information, quotes, books appointments and picks up what was left hanging. In one platform you see what needs attention today and where every sale stands.
The problem isn't just replying. It's that your sales operation runs loose
A bot that replies fast plugs one hole and leaves the rest. Sales aren't lost only by answering late: they're lost in the follow-up, in the calendar, and in not knowing what's actually working.
You reply late and it goes cold
Questions come in at all hours and sit on read until you're back at your phone. Half an hour late is, more often than not, too late.
You quote and nobody follows up
You sent the price, it ended in "let me think about it," and that's where it died. Sales that were one message away from closing go cold because nobody picks them back up.
Your operation runs blind
Appointments booked over chat that end in no-shows, everything living in your head, and zero visibility into which channel sells, what closes, and how much you're losing.
02Answering is the easy part
An assistant answers the message. An operation doesn't lose the sale.
Anyone can put an AI to answer on WhatsApp today — Meta even offers one. What keeps happening is that the quote goes unanswered, the appointment lives in somebody's head, and nobody knows where each customer stands. That's where Respondo comes in.
An AI that only answers
It replies to the message. What happens next isn't its problem.
The quote that went unanswered stays unanswered.
When it doesn't know something, it improvises a price or a time.
You don't know what it said, to whom, or where it ended up.
Stepping into the conversation means fighting it for the keyboard.
Respondo · AI team + platform
It answers and moves things forward: quotes with your real prices, books the appointment and leaves the customer with a next step.
Nothing pending gets lost: the quote left hanging is picked back up — and nobody writes to someone who already paid or already said no.
If it doesn't know, it doesn't invent: it hands you the conversation with a summary, right away.
You know where each customer stands: who's waiting, what's about to close and what needs your attention today.
You're in charge: reply from your own phone whenever you want and the assistant goes quiet. No fighting for the keyboard.
03Your digital team
Tino answers. And he doesn't work alone.
The one talking to your customers is Tino. Behind him there are three more roles handling what comes next: making sure the quote doesn't die, that the customer ends up happy, and that you know what's going on in your business.
None of them make things up. They answer only with your business's real information, pass more than 50 automated tests before going live, and anything they don't know they hand to your team with a summary — instantly.
It isn't a wall of charts. It tells you what to do today.
The first thing you see isn't graphs: it's the list of what needs your attention, ordered by urgency, with the reason, how long it's been waiting and a single button per row. Everything else is there when you go looking for it.
Needs your attention4
UrgentAndrés MuñozAsked to speak to a person42 min agoReply
TodayMaría GonzálezSays she already transferred3 h agoConfirm payment
TodayJavier VergaraQuote with no reply5 days agoReview suggestion
To decideValentina FloresYesterday's appointment not closedyesterdayView appointment
And when a figure isn't there, it tells you why. A customer who says they paid
is not a confirmed payment, and the dashboard doesn't blur the two.
Example with demo data. The categories and actions are the ones the real dashboard uses.
We connect your official channels, load your catalog, prices and hours, and leave your calendar and booking page ready to go. We handle all of it.
WhatsApp ✓Instagram ✓
2
Your AI team gets to work
They answer, quote with your real prices, book the appointment, take payment with your payment link and pick up the customers who were left hanging — at every hour.
Quote sent ✓Appointment booked ✓
3
You stay in control and know where each customer stands
See every conversation, who's waiting for a reply and what's about to close. Step in whenever you want — and if someone says they already paid, it's logged as pending confirmation, not as a closed sale.
Meta tells you how many conversations your ad opened, and that's where its view ends: the sale happens later, inside WhatsApp. Respondo has both halves, so it can close the loop.
AdSummer promoInstagram
Conversations38came from it
Moved forward17quoted or booked
Sales6closed
Collected5 of 6payment confirmed
Example with demo data.
What you can answer
Which of your ads brings conversations… and which one also brings sales.
What each conversation and each sale cost you, ad by ad.
Who those people are: the whole conversation, in the same inbox.
And when a figure isn't there, it tells you why. Never a made-up zero.
Where we draw the line
Your campaigns stay yours. Respondo reads your ad account and tells you what's working. Publishing, pausing and moving budget is your call.
We don't replace your agency. If you work with one, this gives them the numbers they don't have today.
Attribution runs on Click-to-WhatsApp. Someone who arrives on their own isn't given an invented origin.
We get everything running with your real data at no setup cost. You try it with your business for 14 days and only then, if it makes sense to you, do you activate your plan.
Would you rather start with just one?You can begin with Tino alone handling your WhatsApp, and add more AI employees as you grow.
Adds Instagram and the scheduling module: your customers book on their own, the system confirms and reminds, and whoever can't make it reschedules from their own link.
Try it before you decide. We install and get your team running on your channels at no cost, and you watch it work with your own business for 14 days. Only then, if it makes sense to you, do you activate your plan. No lock-in.
Pricing is built around your business and the channels you need. Every plan includes a monthly conversation allowance, and if you go over it we never cut off the service — you're only charged for the overage. Let's talk on WhatsApp and we'll quote your case →
08Frequently asked questions
What people usually ask us
Is this a chatbot?
A chatbot answers the message and that's where its job ends. Respondo answers too — with your real business information, not canned replies — but what matters is what comes next: the quote that went unanswered gets picked back up, the appointment is actually booked, the payment is recorded, and you get a dashboard showing where each customer stands and what needs your attention today. That's what a chatbot doesn't do.
Can it book appointments when I have several professionals?
Yes. The customer can ask for "anyone" and the system assigns whoever is free, or pick the person they always see. The hours on offer are the ones genuinely available: cross-checked against each professional's schedule, their blocks and their Google Calendar. And if we can't read a calendar, those hours are not offered — we'd rather show less availability than double-book someone.
What happens with the photos and voice notes people send me?
Nothing gets lost. The conversation is logged with the attachment, and when what the customer sends needs a person to look at it — a photo of a part, a voice note explaining a problem — the conversation goes to your team with a summary, straight away. The files stay in your dashboard: WhatsApp deletes them after 7 days and we archive them before that, so the receipt or the photo is still there when you need it.
Does it help if I run Meta ads?
Yes, and it's where it shows most. If your ads open WhatsApp conversations, Respondo knows which ad each one came from and what happened next: whether they asked for a quote, booked, bought and how much was collected. Meta shows you up to the conversation; we carry on to the sale. That said: we don't publish or pause your campaigns — we read your account and tell you what's working. And someone who arrives on their own, with no ad, isn't given an invented origin.
Can I decide what it answers and what it doesn't?
You set the limits. What it answers on its own, what it always hands off and to whom, during which hours, in what words and what it must never say: you define all of that when we map out your business, and it changes the same day you ask. It isn't a hidden setting, it's a conversation with us.
How does the 14-day free trial work?
We set your digital team up and running on your channels and you try it for 14 days without paying anything. Setup is included at no cost. If you like it, on day 14 you activate your monthly plan. If it doesn't convince you, you pay nothing and there's no commitment.
Does it work on Instagram and Facebook too?
Yes. Besides WhatsApp, Respondo handles Instagram direct messages and questions from your Facebook page (Messenger), all on Meta's official platforms and from a single place.
Do I have to change my numbers or accounts?
No need. We work with the accounts you already have — WhatsApp, Instagram and Facebook — through Meta's official route. During setup we walk you through exactly how we get it running.
Is it safe for my accounts?
Yes. Respondo is a verified Meta Tech Provider: Meta reviewed our company and our platform before authorizing us. We prioritize Meta's official routes and protect the security of your WhatsApp, Instagram and Facebook accounts in every implementation.
What does being a Meta Tech Provider mean?
It means Meta reviewed and formally approved us as a Tech Provider: they verified our company, our platform and how we handle your customers' data. In practice it means two things for you: we connect your WhatsApp Business, Instagram and Messenger with access authorized directly by Meta — not through a third-party workaround that can get your account blocked — and we work within the platform's rules, so your number isn't exposed to suspensions for using tools that aren't allowed.
How long does setup take?
It depends on your catalog and how complete it is. Once you send us your products and prices, we move fast. Message us on WhatsApp and we'll give you an estimated timeline for your case.
Can I still reply myself whenever I want?
Of course, and you don't have to open anything to do it: if you reply from your own phone, the assistant goes quiet in that conversation and won't talk over you. From the dashboard you can also read any chat, reply yourself and hand it back whenever you want. You never lose direct contact with your customers.
What happens if the bot doesn't know something?
If it doesn't have the information, or it's a special case, it doesn't make things up: it hands the conversation to a person on your team. We'd rather it says "let me connect you with someone" than give a wrong answer.
How much does setup cost?
Nothing: setup is included. It covers mapping your business, loading your real catalog and prices, configuring your AI employees with your rules, your scheduling and booking page if it applies, connecting your channels through Meta's official route, and testing and adjusting until it works the way it should. You only pay your monthly plan, and only after the 14-day trial.
Are there extra Meta costs?
Yes, and it's worth saying plainly: Meta charges for the use of its official channels, and that charge goes directly to your own Meta account, on your card. It doesn't go through our invoice. This is the market standard and every WhatsApp provider works this way. Two things work in your favour: messages you or your team write from your own phone don't go through the platform and aren't charged, and conversations that start from a Click-to-WhatsApp ad are free for 72 hours. Apart from that, the only thing we bill you is your monthly plan, plus the per-conversation surplus if you go over your plan's cap.
What do I need to get started?
Basically two things: your list of products or services with prices (in whatever format you have, even a spreadsheet) and the accounts where your customers message you (WhatsApp, Instagram or Facebook). With that, we handle the rest during setup.
Get your sales operation in order and stop losing sales
Tell us about your business on WhatsApp and we'll show you, with your own case, how Respondo answers, books, follows up and shows you everything measured on one dashboard.
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