AI employees + scheduling and booking · on one platform
AI employees that run your sales operation 24/7: they sell, support and book for you.
Respondo is a platform with AI employees that work your business end to end: they answer on WhatsApp, Instagram and Messenger, book and confirm appointments, pick quotes back up and follow through — and you see it all, measured, on a single dashboard.
Hi there! 👋 I'm Tino, from Oakwood Hardware. How can I help you today?9:31
Hi, how much is a 55 lb bag of Portland cement?9:32 ✓✓
Of course! 😊 Here's your quote:
Portland cement, 55 lb bag$8.90 ea.
Quantity10 bags
Total$89.00
Want me to set it aside for in-store pickup?
9:32
Yes, perfect 🙌9:33 ✓✓
Done ✅ Your order is reserved. An advisor will confirm pickup in a few minutes.9:33
Type a message…
Recent activity
$
Quote sentTino · Maria G.
1 min
→
Lead re-engagedBeto · Javier V.
12 min
?
Issue detectedVera · Andrew M.
25 min
▣
Appointment bookedTino · Valentina F.
40 min
?
Internal question resolvedIsabel · Front desk
1 h
Companies already working with Respondo
Real results
Numbers that speak for our digital team
TinoSales & support
up to +90%More sales conversion
real range observed by industry: +15% to +90%.
BetoFollow-up & re-engagement
up to −90%Less response time
from hours left on read to seconds, picking up every loose end.
12×More commercial capacity
combining your full digital team with your human team.
And on average, −27% customer churn. Measured across Respondo implementations — results vary by industry and starting point.
01The problem
The problem isn't just replying. It's that your sales operation runs loose
A bot that replies fast plugs one hole and leaves the rest. Sales aren't lost only by answering late: they're lost in the follow-up, in the calendar, and in not knowing what's actually working.
You reply late and it goes cold
Questions come in at all hours and sit on read until you're back at your phone. Half an hour late is, more often than not, too late.
You quote and nobody follows up
You sent the price, it ended in "let me think about it," and that's where it died. Sales that were one message away from closing go cold because nobody picks them back up.
Your operation runs blind
Appointments booked over chat that end in no-shows, everything living in your head, and zero visibility into which channel sells, what closes, and how much you're losing.
02Your digital team
A team of AI employees, each one with its own role
They're not four disconnected bots: they work together on the same platform and share the memory of every customer. Tino sells, Beto re-engages, Vera handles post-sale — and Isabel keeps your own team organized behind the scenes.
Recovers the sales that were slipping away: picks up quotes that never got a reply and reconnects with past customers. Two messages maximum, never spam.
Answers your own team's questions about your internal documents — policies, prices, contracts — citing where each answer came from. It never talks to your customers.
None of them make things up. They answer only with your business's real information, pass more than 50 automated tests before going live, and anything they don't know they hand to your team with a summary — instantly.
The difference between a bot and a team that sells
A chatbot replies to messages and that's where it ends. Respondo is a platform with an AI team that understands your business, quotes with your real prices, books appointments, follows up and shows you everything measured — with the option to take control whenever you want.
An ordinary chatbot
Only replies to messages: it doesn't book, doesn't follow up, doesn't sell.
When it doesn't know, it invents prices, stock or opening hours.
You install it, you configure it, and you're on your own.
One bot for one channel, with no memory of the customer.
Vanity metrics: "messages answered".
Respondo · platform + AI team
It answers, books and sells: quotes with your real prices, reserves appointments and picks up whoever was left hanging.
Zero fluff: what it doesn't know it doesn't invent — it hands it to you with a summary, instantly.
A platform, not a loose app: inbox, scheduling, CRM and metrics dashboard in one place, with you in control.
One team, several channels: Tino, Beto and Vera on WhatsApp, Instagram and Messenger, with memory of every customer.
Real results: you see quotes, recovered sales and hours saved, not vanity.
Your customers write to you wherever they want. Every message — from WhatsApp, Instagram or Messenger — lands in the same place: your digital team, with the same memory of every customer.
WhatsAppOfficial and secure
InstagramDMs and stories
MessengerYour Facebook page
Your digital team
Every channel lands in the same place: no lost context, no duplicated work, nobody left waiting.
03How it works
We set up your operation, you step in and run it
1
We configure your platform
We connect your official channels, load your catalog, prices and hours, and leave your calendar and booking page ready to go. We handle all of it.
WhatsApp ✓Instagram ✓Messenger ✓
2
Your AI team gets to work
They answer, quote with your real prices, book and confirm appointments, and pick up the customers who were left hanging — on every channel, at every hour.
Quote sent ✓Appointment booked ✓
3
You control and measure from the dashboard
See every conversation, your calendar and your leads in one place, take control whenever you want, and measure what's working — no spreadsheets, no guessing.
68%resolved without you
04Use cases
The same digital team, adapted to your industry
Every industry has its own conversation, its own problem and its own outcome.
Every logo is a real Respondo customer. The figures reflect the order of magnitude observed in their implementation.
Dental clinic
-38%
Fewer hours lost to no-shows
Automatic confirmation and reminder for every booked appointment, over WhatsApp.
Real estate
+45%
More property viewings booked
Answers availability instantly and books the viewing inside the same conversation.
Sports center
34%
Of inactive contacts, re-engaged in the first month
Picks up members who stopped coming and invites them back, without anyone on the team writing a single message by hand.
Results from real Respondo implementations — they vary by industry and by each business's starting point.
Why trust us
Behind Respondo there's a team that has already made this work
We're not an app you install that leaves you on your own. We're a team that implements, supports and answers — and that has already seen, in real clinics, gyms, real estate agencies and stores, where sales get lost and how to win them back.
Real experience, not theory
We work with clinics, sports centers, real estate agencies and stores already running our AI employees. We don't start from zero — we start from what we've already seen work in each industry.
Close support, no ticket queues
No call centers, no support bots: you're looked after by the same team that configured your implementation and knows your business by name, directly over WhatsApp.
Guided setup, with a guarantee
We don't hand over an app and disappear: we install it, tune it with your real data and stay available over WhatsApp. If it isn't working within 10 business days, we refund the setup.
We get everything running with your real data at no setup cost. You try it with your business for 14 days and only then, if it makes sense to you, do you activate your plan.
Would you rather start with just one?You can begin with Tino alone handling your WhatsApp, and add more AI employees as you grow.
Try it before you decide. We install and get your team running on your channels at no cost, and you watch it work with your own business for 14 days. Only then, if it makes sense to you, do you activate your plan. No lock-in.
Verified Meta Tech ProviderOur own platformOfficial Meta channelsScheduling and bookingGoogle CalendarMetrics dashboardCustomer CRMEncrypted dataChile's Data Protection Law 21.719Human oversightVerified Meta Tech ProviderOur own platformOfficial Meta channelsScheduling and bookingGoogle CalendarMetrics dashboardCustomer CRMEncrypted dataChile's Data Protection Law 21.719Human oversight
Trust and security
Serious, transparent and through official channels
Verified Meta Tech Provider
Respondo passed Meta's verification process as a Tech Provider: they reviewed our company, our platform and how we handle data before approving us. It means we connect your WhatsApp Business, Instagram and Messenger with access authorized directly by Meta — not through a third-party workaround.
Official Meta channels
As a verified Tech Provider, we prioritize Meta's official routes on WhatsApp, Instagram and Messenger, protecting the security of your account in every implementation.
Your data, protected
We handle your customers' data in line with Chile's new Data Protection Law 21.719. We help you stay compliant with the regulation.
Always with human oversight
Your digital team works for you, not instead of you. From your dashboard you see everything and can take control of any conversation whenever you want.
Guided setup
We don't hand over an app and disappear. We install it, tune it and stay available over WhatsApp with direct support.
Meta infrastructure — continuous monitoring24/7 monitoring
99.9%uptime of Meta's official platforms
06Frequently asked questions
What people usually ask us
How does the 14-day free trial work?
We set your digital team up and running on your channels and you try it for 14 days without paying anything. Setup is included at no cost. If you like it, on day 14 you activate your monthly plan. If it doesn't convince you, you pay nothing and there's no commitment.
Does it work on Instagram and Facebook too?
Yes. Besides WhatsApp, Respondo handles Instagram direct messages and questions from your Facebook page (Messenger), all on Meta's official platforms and from a single place.
Do I have to change my numbers or accounts?
No need. We work with the accounts you already have — WhatsApp, Instagram and Facebook — through Meta's official route. During setup we walk you through exactly how we get it running.
Is it safe for my accounts?
Yes. Respondo is a verified Meta Tech Provider: Meta reviewed our company and our platform before authorizing us. We prioritize Meta's official routes and protect the security of your WhatsApp, Instagram and Facebook accounts in every implementation.
What does being a Meta Tech Provider mean?
It means Meta reviewed and formally approved us as a Tech Provider: they verified our company, our platform and how we handle your customers' data. In practice it means two things for you: we connect your WhatsApp Business, Instagram and Messenger with access authorized directly by Meta — not through a third-party workaround that can get your account blocked — and we work within the platform's rules, so your number isn't exposed to suspensions for using tools that aren't allowed.
How long does setup take?
It depends on your catalog and how complete it is. Once you send us your products and prices, we move fast. Message us on WhatsApp and we'll give you an estimated timeline for your case.
Can I still reply myself whenever I want?
Of course. Your AI employees handle things for you, but from your dashboard you can read any conversation and take control whenever you want. You never lose direct contact with your customers.
What happens if the bot doesn't know something?
If it doesn't have the information, or it's a special case, it doesn't make things up: it hands the conversation to a person on your team. We'd rather it says "let me connect you with someone" than give a wrong answer.
How much does setup cost?
Nothing: setup is included. It covers mapping your business, loading your real catalog and prices, configuring your AI employees with your rules, your scheduling and booking page if it applies, connecting your channels through Meta's official route, and testing and adjusting until it works the way it should. You only pay your monthly plan, and only after the 14-day trial.
Are there extra Meta costs?
Meta may charge for the use of its official channels. In our plans that cost is already covered within the conversation cap included each month. Only if you exceed the cap is the surplus charged per extra conversation, at the rate stated in your plan.
What do I need to get started?
Basically two things: your list of products or services with prices (in whatever format you have, even a spreadsheet) and the accounts where your customers message you (WhatsApp, Instagram or Facebook). With that, we handle the rest during setup.
Get your sales operation in order and stop losing sales
Tell us about your business on WhatsApp and we'll show you, with your own case, how Respondo answers, books, follows up and shows you everything measured on one dashboard.