You quoted with your real prices and tiers. Don't let the deal stall.
Industrial distributors, technical hardware, spare parts, equipment and B2B services: Respondo gathers technical specs, quotes with your real pricing, tells you who needs follow-up before going cold, and keeps track of what got paid.
Distributor, workshop, technical hardware or B2B services: the products change, but the commercial flow to quote accurately and close deals stays the same.
You don't lose sales by replying slowly. You lose them afterwards.
Almost everyone believes the problem is how fast the first reply goes out. In a business that quotes, the money leaks in three places that happen much later.
Gathering the requirements
Without sizes, quantity and deadline there's no quote. Four messages back and forth before you can give a price, and each one takes hours.
The silence after the number
You sent the quote and heard nothing. Comparing? Forgot? Already bought elsewhere? Nobody knows and nobody asks.
Who paid and who said they paid
«Already transferred» is not a transfer. Between the chat and the bank account there's a grey zone where orders get lost and unpaid goods get shipped.
Asks what's missing. Quotes. And knows when to stop.
Watch the last stretch: when the amount goes past what you defined, Respondo doesn't improvise a discount — it hands it to you.
Corporate volume and custom payment terms. The conversation goes immediately to an account executive.
B2B demonstration with technical specs and real volume pricing tiers. Thresholds and tender handovers are fully configurable.
You have forty open conversations. Who do you call today?
This is the question nobody gets around to answering, which is why quotes go cold on their own. Respondo answers it for you — and then waits for your permission.
Finds who to follow up
It goes through the conversations where a quote went out and no answer came back, ordered by how long each one has been waiting.
Writes the message
With that customer's context: what they quoted, for how much and how many days ago. Not a generic template with a name pasted in.
Under the rules you set
It can go out on its own within the limits you defined, or land in your platform first so you can read it and edit it. Set during implementation, changed whenever you want.
It goes out when it should
During working hours, within the daily cap you set, and never to someone who already paid, already said no, or asked not to be contacted.
Every follow-up message goes out with your company's name on it, so the judgement matters as much as the persistence. Respondo reads the whole thread before writing: it doesn't chase someone who already closed, already said no, or asked not to be contacted.
«Already transferred» is not a confirmed payment
Respondo tells the two apart and never mixes them, because shipping against a reported payment is exactly how the money goes.
The customer says they paid. Recorded with the time and the message where they said it, and shown on your list as something to verify.
Someone on your team verified it. Only then does the order move forward. Respondo doesn't confirm payments on its own.
The payment request goes out with the reference number from your own system, so the number your customer sees is the one you have. Respondo is not a payment processor: it neither receives nor moves money, it only keeps the conversation around the payment in order.
Every conversation with its next action
Not a metrics dashboard: a list of what to do. You open the platform in the morning and know exactly where to start.
Demo data. The actions are the ones the real platform uses.
Quoting is the first step, not the only one
Between quoting and getting paid, three more things happen: someone has to follow up, someone has to look after delivery, and you need to know where everything stands.
Tino Gathers and quotes Collects the missing details and quotes with your real prices, without inventing terms.
Beto Picks up what went quiet Finds the quotes with no reply and picks them back up with the context of each one, under the rules you set.
Vera After the sale Asks how the order arrived and flags complaints before they turn into a bad review.
Isabel Explains what's going on How much got quoted, how much closed, and where conversations are going cold.
See it quoting what you actually sell
We set it up with your products, your prices and your real lead times. You ask it for a quote yourself, as if you were your own customer.
Try on my B2B business · 14-day free trialAlso: retail and commerce · which ad brought each sale · all industries
Get your sales operation in order and stop losing sales
Tell us about your business on WhatsApp and we'll show you, with your own case, how Respondo answers, books, follows up and shows you everything measured on one dashboard.
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