Respondo for beauty and aesthetics

Your salon closes at 7 pm. Your clients decide at 10:40.

Aesthetic centers, laser hair removal, spas, salons and barbershops: Respondo answers the price, finds the slot, books with an available professional and confirms it — while your team sleeps.

Treatment room in an aesthetics center, with towels and products next to the bed
What they actually ask

Almost every conversation is the same three questions

And all three can be answered with nobody awake. They were never hard: the problem is that they arrive when there's no one there.

«How much is it?»

From your real price list, the actual one, not an approximation. Packages and single sessions included.

«Anything on Saturday?»

With the slots that are genuinely free that Saturday, not a «let me check and get back to you».

«Who would I get?»

Whoever she asks for, or the first professional with that slot free if she doesn't mind.

A Saturday booked on a Thursday at 10:41 pm

Price, slot and professional in six messages

Aurora Aesthetics Replies instantly
hi! how much is laser hair removal for full legs?
Hi! I can give you the price per session and the 6-session package right away. Would you like to book your assessment?
yes, saturday if possible
On Saturday I have 10:30 with Camila and 12:00 with Ignacio. If you don't mind who, I can also find you the earliest free slot that day. What do you prefer?
don't mind, the earliest one
Done ✅ Saturday 10:30 with Camila, assessment for leg laser. You'll get a reminder on Friday. If your plans change, you can move the time yourself from that same message.

Demo business with fictional data. The booking, the professional assignment and the reminder are real product capabilities.

The feature that saves the most bookings

«I don't mind who»

In a salon with four pairs of hands, half your clients have no preference — but a system that forces them to pick a professional makes them pick, and if that professional is busy on Saturday, the client leaves with «nothing available» when there was.

Respondo asks whether she has a preference. If she doesn't, it looks across every diary and assigns whoever genuinely has that block free. The slot is shown once, even if three professionals have it open.

Before the review

An unhappy client almost never complains

She just doesn't come back, and sometimes leaves one star where everyone else can see it. By the time you find out, the damage is done and the conversation where it showed is two weeks deep in the history.

1

Respondo picks up the tone of the conversation when something goes wrong.

2

The thread is flagged as «Unhappy customer» and the AI stops replying to it.

3

It shows up under Urgent in your platform, with the reason written down.

4

Someone on your team handles it the same day, not next week.

Respondo doesn't write reviews, doesn't reply to them and doesn't manage them. What it does is tell you in time, which is the only part that helps.

Where the business is

The first session isn't the business. The sixth is.

In aesthetics nearly all the margin is in her coming back. Respondo keeps track of who's due to return and makes sure that message goes out, at the right moment and with that client's context behind it.

It knows who to follow up

Who priced a package and didn't book, who hasn't been in for months, who left a course half done. They end up on a list, not forgotten.

It writes with the history in hand

What was done, when, what's still pending and what suited her last time. No generic templates fired off blind.

You set the rules

How often to follow up, what time to write and who never to contact again. In aesthetics a badly timed message costs you the client: you set the criteria once and the system respects it every time.

Not a bot. A team

Booking is the first of four jobs

The booking is what you see. What holds the business up happens after: who comes back, who wasn't happy, and what's actually working.

Tino Tino Answers and books

Answers the price, finds the slot and books with an available professional — or whoever has the first free slot.

Beto Beto Recovers

Knows who priced a package and didn't book, or hasn't been in for months, and goes back to her with the context of her last visit.

Vera Vera After the service

Asks how the session went and flags it when a client wasn't happy.

Isabel Isabel Clarity on your business

How much gets booked with «anyone», which services repeat and who's due to return.

See it with your services and your real prices

We set it up with your price list, your professionals and your opening hours. You message it yourself, as if you were your own client at 10:40 pm.

Also: clinics and medical centers · gyms · all industries

Start today

Get your sales operation in order and stop losing sales

Tell us about your business on WhatsApp and we'll show you, with your own case, how Respondo answers, books, follows up and shows you everything measured on one dashboard.

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