Respondo for auto shops and automotive services

You quoted the service over WhatsApp. Did it actually get booked?

Mechanical workshops, maintenance, detailing and tire shops: Respondo gathers the vehicle's details, quotes with your real prices, books the service and follows up until the car gets to the shop.

A car on the lift in a mechanic shop bay
What comes in over WhatsApp

Three questions, every day

Almost no message arrives outside shop hours, but they still pile up while someone is under a car and can't look at their phone.

«How much is the service?»

With your real price list by service type and, when it applies, by model.

«Any slot this week?»

With the shop's real availability, not an «I'll confirm later».

«What does the service include?»

With the real detail of each service, so nobody is surprised when they pick up the car.

Quotes what's safe. Hands off what isn't

A brake noise isn't diagnosed by chat

Quoting a check-up is safe. Guessing what's wrong with a car without seeing it isn't. Watch where Respondo decides to stop.

Los Pinos Auto Shop Replies instantly
hi, my car makes a strange noise when I brake. how much to check it?
Hi! I can give you the price for a brake check right away. If it turns out to need new pads or discs, that's quoted separately depending on the model. What car is it?
a 2019 Toyota Yaris
Got it. To know if it's just the pads or something else, a technician needs to see it in person — I'm not going to give you a repair price without anyone having looked at the car.
The assistant couldn't resolve it

The diagnosis depends on seeing the vehicle. The conversation is left waiting for a technician at the shop.

Cristóbal · Technician Hi, this is Cristóbal. Bring it in first thing tomorrow and I'll check it for free before quoting the repair, so you don't overpay.

Demo business with fictional data. The handover and its label are the ones the real platform uses.

After the quote

Three states, not a list of chats

You don't need a complex dashboard to know what's left to do: three states per vehicle are enough to not lose a single service along the way.

Quote sent 2019 Toyota Yaris Brake check · waiting for confirmation
Service booked 2021 Chevrolet Sail 10,000 km service · Thursday 10:00 am
Follow-up active 2018 Hyundai Accent Tire change · reminder scheduled

Demo data. The three states are the ones the real platform uses.

Not a bot. A team

Booking the service is only the first step

After that comes whether they returned for the next service, whether they were happy, and which services genuinely drive your shop.

Tino Tino Asks, quotes and books

Gathers the vehicle's details, quotes what can be quoted remotely, and books the slot at the shop.

Beto Beto Continuity and maintenance

Knows who's due for their next service, or who quoted and never booked, and goes back to them before another workshop does.

Vera Vera After the service

Asks how the car came back after the service and flags it if the customer wasn't happy.

Isabel Isabel Shop operations

How much got quoted, how much got booked, and which services get requested most — without reading chat by chat.

See it quoting your shop's own services

We set it up with your prices, your hours and your real services. Message it yourself, as if you were your own customer.

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Start today

Get your sales operation in order and stop losing sales

Tell us about your business on WhatsApp and we'll show you, with your own case, how Respondo answers, books, follows up and shows you everything measured on one dashboard.

I'd rather book a call