Respondo by type of business

How does your business sell on WhatsApp?

We don't ask which industry you belong to, because two businesses under the same label sell in opposite ways — while an industrial distributor and a hardware supplier sell in exactly the same one. What matters is the path your customer walks from the first message to the payment. Find yours.

Retail and conversational commerce

Home, fashion, furniture, pets, electronics and retail with catalogue

During peak hours your team is overwhelmed and 70% of quotes are left on read. Every cold enquiry is a lost sale.

Enquiry Catalogue & specs Formal quote Follow-up Completed purchase

Respondo handles your real product catalogue on WhatsApp, revives open quotes and hands large orders over to your team in 1 click.

See Respondo in retail

Clinics and medical centers

Dental, medical and veterinary practices

Your front desk can't handle the counter and WhatsApp at the same time. Every unanswered message is an appointment slot left empty.

Enquiry Price and cover Practitioner and time Booked Reminder

Clinical questions are never answered by the AI: they go to the practitioner, flagged as «Sensitive topic» in the platform.

See Respondo in healthcare

Real estate and brokerages

Property sales, rentals, developments and brokerages

80% of leads ask «is it available?» without budget or pre-approval. Agents waste all day filtering while serious buyers book elsewhere.

Portal enquiry Pre-approval check Viewing schedule On-site visit Follow-up & offer

Captures budget, mortgage pre-approval and timeframe in seconds, syncing viewings directly with the agent's live calendar.

See Respondo in real estate

Beauty and aesthetics

Aesthetic clinics, laser hair removal, spas, salons and barbershops

Enquiries arrive at 10:40 pm, when your client finally has a moment. By the next morning she has booked somewhere else.

Enquiry Service price With whom Booked Comes back

If she doesn't mind who treats her, she picks «Anyone» and the system assigns whichever professional actually has that slot free.

See Respondo in aesthetics

Businesses that quote over WhatsApp

Distributors, technical suppliers, industrial hardware, workshops and B2B services

You quoted, you sent the number, and the customer vanished. Nobody has time to chase forty open conversations.

Enquiry Requirements Quote Silence Follow-up Payment

Respondo picks the quote back up before it goes cold, with the context of that conversation, and tells you when the interest comes back.

See Respondo in quoting

Workshops and automotive services

Maintenance, detailing, tires and technical services

You quoted the service on WhatsApp and never knew if it was booked, until the customer asked why nobody called.

Enquiry Vehicle details Quote Booked Follow-up

Complex diagnostics are handed over immediately to a technician, keeping the rest of the schedule clean.

See Respondo in workshops

Padel, 5-a-side football, tennis and gyms

Courts, crossfit boxes, yoga studios and academies

People decide to book on a Sunday at 11 pm. If nobody answers, by Monday the impulse is gone.

Enquiry Availability Court or class Booked Follow-up

Someone who asked and didn't book is recorded with their next action, instead of getting lost in the chat history.

See Respondo in sports centers
What they all share

Different businesses. The same problem.

The words change — patient, client, member, customer — but the place where the money leaks is the same in all five. Here are the six moments, and what happens at each one.

1

An enquiry arrives

On WhatsApp, at any hour.

Answered with your business's real information.

2

Things need to move forward

Quote, schedule or explain. Someone has to do it.

Quotes, books and records where things stand.

3

The chat needs a person

Answered poorly, or not at all.

Respondo hands it over to your team, reason written down.

4

Some people vanish

«I'll think about it» and gone.

Recorded in a list, not forgotten.

5

Someone should follow up

Nobody has time.

Follow-up happens, with the context of that conversation.

6

The owner needs to know what happened

Reading chats one by one.

You see it on the platform, deal by deal.

Your industry isn't here?

These five have their own page because they're where we fit best today and we can show it in detail. They aren't the only businesses we work with: if yours takes enquiries, quotes or books appointments, the flow above is probably yours even if the label isn't listed.

Start today

Get your sales operation in order and stop losing sales

Tell us about your business on WhatsApp and we'll show you, with your own case, how Respondo answers, books, follows up and shows you everything measured on one dashboard.

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